Return, Refund & Exchange Policy – ARMSFIT

📦 Mandatory Open-Box Video

Customers must record a clear open-box video at the time of delivery while opening the package.

This video is mandatory for any return, refund, or exchange request.

Requests without an open-box video will not be accepted.

🔁 Return Policy (Defective or Issue-Based Returns)

A return will be accepted only if the product has a manufacturing defect, damage, or functional issue.

Conditions:

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  The product must be unused and in original packaging
  
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  The issue must be reported within 5–7 days of delivery
  
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  Open-box video is compulsory for verification
  

💰 Refund Policy

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  Once the return is approved after verification,
  
  the refund will be processed within 5–7 working days
  
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  The refund will be credited to the original payment method
  

🚚 Order Cancellation Policy

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  If an order is canceled after it has been shipped or at the time of delivery,
  
  the delivery charges will be deducted
  
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  The remaining amount will be refunded to the original payment method
  

👕 Size Exchange Policy

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  If the customer wants an exchange due to a size issue,
  
  the to-and-fro delivery charges will be borne by the customer
  
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  If the customer ordered the correct size but received the wrong size,
  
  ARMSFIT will arrange a free exchange, and delivery charges will be borne by the company
  

❌ Non-Eligible for Return / Exchange

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  Used, washed, altered, or damaged products due to misuse
  
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  Claims raised without an open-box video
  
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  Customized or made-to-order products (unless defective)
  

📞 Customer Support

Calling Hours: 11:00 AM – 5:00 PM

📩 Email: armsfitbalaji150@gmail.com

📱 WhatsApp: +91 8108109980